Unlike your old Online Service Centre, this one is mobile-friendly, with more features and enhanced security.
If you have ever used the Latitude Mobile app you can use the same login here to view your accounts.
If you have not registered for a Latitude ID, you will need enter your name, date of birth and verify your email.
Once registered, you can link your account using your card or account number.
We will send a one time code to the mobile registered to your account. That's it!
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The new Latitude Service Centre let’s you make payments to your account faster and safer. You’ll be able to...
Reduce fraud by verifying your bank account
View your statements and balance
Change your credit limit
Pay a bill with BPAY
Update your personal details
Manage your card
Temporarily lock you card
Change the pin on your card
Report lost, stolen or damaged card
The Latitude Service Centre is our new servicing platform which replaces individual product specific Online Servicing Centre, including login for 28 Degrees, Gem Visa, Go Mastercard, Latitude Infinity, Latitude Eco, Low Rate Mastercard, CareCredit, CreditLine and Buyer's Edge. The Latitude Service Centre allows you to manage all of your Latitude Credit Card accounts, 24 hours a day, with access to your account balance, available credit and transaction history.
Your Latitude ID is the email address you used to register for the Latitude Mobile app or Latitude Service Centre. Your Latitude ID is the username that will be used so you can logon to our servicing platforms to manage your Latitude products. The email address you use for your Latitude ID must be an email address you own, but does not have to be the same as the email address you used when signing up for Latitude products.
You will need to create a unique Latitude ID using your email address. Once you have successfully completed the registration you will be able to link all of your Latitude Credit Card, so you can see and manage them when you log in to Latitude Service Centre or the Latitude app. Latitude creates this ID to keep your details secure, and make signing in easy.
Click on the 'Forgot password' link on the login page and follow the prompts.